This is a practical, step-by-step walkthrough: registration, verification, bonuses, and payments — no fluff.
What You Need First
- A valid email address and a strong password (at least 8 characters with mixed case, numbers, and symbols).
- Proof of identity: a clear photo of your passport, driver’s license, or national ID card.
- Proof of address: a recent utility bill or bank statement (issued within the last 3 months).
- A funded account at one of the supported payment methods (see Money In, Money Out section below).
- A stable internet connection and a modern browser (mobile-optimized website works on all devices; no app download required).
- Basic understanding of bonus wagering requirements and game weightings.
Creating Your Account
- Open https://casushi-casino.com/payments/ and click the green « Register » button (top right corner).
- Fill in your email, chosen password, currency, and personal details (first name, last name, date of birth).
- Select your country and preferred language. Accept the terms and conditions.
- Complete the email verification by clicking the link sent to your inbox.
- Log in and navigate to the “My Account” section to upload your KYC documents (ID and proof of address).
- Wait for verification – usually completed within 24 hours. You can start playing with deposits while pending.
Bonus Mathematics
Understanding the math behind a welcome bonus is crucial. Suppose you claim a 100% match bonus up to €100 with a 35x wagering requirement on (deposit + bonus). You deposit €50 and receive a €50 bonus. Your total balance is €100. Wagering requirement = (€50 + €50) × 35 = €3,500. You must wager €3,500 before any withdrawal of bonus winnings. If the game contributes 100% (e.g., slots), every €1 wagered counts fully. If table games contribute only 10%, you would need to wager effectively €35,000 to meet the requirement – avoid such games unless you plan carefully. Expected loss: with a 96% RTP slot, your expected loss over €3,500 wagered is €140 (0.04 × 3,500). So in theory, you would lose the entire bonus and part of your deposit. However, variance can yield wins. Realistic expectation: treat the bonus as entertainment, not a guaranteed profit.
Security
Casushi uses 128-bit SSL encryption for all data transfers between your browser and its servers. Your account is protected by two-factor authentication (2FA) – you can enable it in settings using an authenticator app. The casino holds a Curacao eGaming license, meaning winnings from this licensed operator may be subject to local income tax depending on your jurisdiction (always consult a tax professional). Withdrawal requests are subject to KYC checks; approved withdrawals are processed within 24 hours. For e-wallets like Skrill or Neteller, the typical casushi withdrawal time is under 12 hours for verified players.
Money In, Money Out
The table below summarises available deposit and withdrawal methods. Minimum deposits are €10; minimum withdrawals are €20. All deposits are instant; withdrawal times vary.
| Method | Deposit Speed | Withdrawal Speed | Fees | Limits (min-max) |
|---|---|---|---|---|
| Visa / Mastercard | Instant | 1-3 business days | None | €10 – €4,000 |
| Skrill / Neteller | Instant | Up to 12 hours | None | €10 – €5,000 |
| Paysafecard | Instant | Not available for withdrawal | None | €10 – €100 |
| Bank Transfer | Instant | 2-5 business days | €0 (may incur intermediary fees) | €20 – €10,000 |
To withdraw, go to the cashier, select “Withdrawal,” pick your method, enter the amount (at least €20), and confirm. For first withdrawals, you may be asked to submit documents again. Use the same method as deposit if possible; otherwise, a manual check may be needed. Note: Some withdrawal methods may require you to have deposited with them before – check the cashier policy.
Support Guide
Scenario 1: Forgotten password
Click “Forgot Password?” on the login page, enter your email, and follow the reset link sent to your inbox.
Scenario 2: Withdrawal pending beyond stated time
Check your account for any pending KYC requests. If all documents are approved, contact live chat and provide your player ID and withdrawal reference number. Support typically responds within minutes.
Scenario 3: Bonus not credited
Ensure you entered the bonus code correctly during deposit. If still missing, reach out to live chat with the deposit transaction ID. The team can trigger the bonus manually.
Scenario 4: Game stuck or frozen
Refresh the game page (F5). If that fails, clear your browser cache and try again. Persistent issues? Log out and back in. If the game remains frozen, report the game name and time to support.
Scenario 5: Self-exclusion request
To apply self-exclusion, email support from your registered email with the subject “Self-Exclusion Request”. Include your full name, username, and desired exclusion period (minimum 6 months). The casino will confirm within 24 hours.
Quick Answers
What are the minimum deposit and withdrawal amounts?
Minimum deposit is €10 for most methods; minimum withdrawal is €20.
How long do withdrawals take?
E-wallets: up to 12 hours. Cards: 1-3 business days. Bank transfers: 2-5 business days. The overall process from request to account credit rarely exceeds 3 days.
Do I need to verify my account before withdrawing?
Yes, you must complete KYC before the first withdrawal. Upload documents under “My Account” – verification is usually done within 24 hours.
Can I cancel a pending withdrawal?
Yes, if the withdrawal is still in “Pending” status, you can reverse it via the cashier. Once it moves to “Processing”, it cannot be changed.
Are there any withdrawal fees?
Casushi does not charge fees, but your payment provider may apply small charges. Bank transfers may incur intermediary bank fees.
What payment methods can I use?
Visa, Mastercard, Skrill, Neteller, Paysafecard, and Bank Transfer. Cryptocurrencies are not supported.
How do I change my registered email?
Contact support via live chat from your registered email. They will ask you to verify your identity and then update the email.
Pro Tips
Take control of your play with responsible gambling tools. Set a deposit limit (daily, weekly, or monthly) from the “Responsible Gaming” section. Use reality checks to receive session time notifications. If you need a break, activate cool-off periods for 24 hours to 6 weeks. For long-term breaks, self-exclusion is available. These tools help you stay in charge of your spending and time. Combine them with a personal budget – never chase losses.
Remember that gambling should be fun, not a way to make money. Always gamble within your means.